Personal information, in this Privacy Policy, refers to “personal information” as defined in the Act on the Protection of Personal Information:

• Information relating to a living individual that: a) contains a name, date of birth, or other descriptions, etc. whereby a specific individual can be identified; or b) contains an individual identification code), as well as;
• Information connected to a specific individual, such as an e-mail address.

Cygames will use personal information to achieve the purposes set forth below. If we intend to use your personal information beyond the scope of the following purposes, we will obtain your consent in advance by an appropriate method (except as permitted otherwise by laws and regulations).

1. Provision, planning, development, improvement, etc. of Cygames content, services, and products;
2. Marketing activities such as statistics, analysis, and questionnaires aimed at improving the quality of Cygames content, services, and products;
3. Responding to inquiries, consultations, etc.;
4. Provision of various information about Cygames content, services, and products;
5. Investigation, prevention, etc. of illegal and fraudulent activities.

Cygames will endeavor not to unnecessarily acquire personal information from minors without the consent of their legal representative such as a parent or guardian.

Cygames will take necessary and appropriate measures to prevent leakage, loss, tampering, etc. of personal information. In addition, we will provide necessary and appropriate supervision to employees regarding the handling of personal information, as well as provide necessary and appropriate supervision to our contractors if we entrust the handling of personal information externally.

Cygames will not provide your personal information to third parties without your consent, except as permitted by laws and regulations.

Cygames will respond appropriately to your inquiries regarding disclosure, correction, cease of utilization, deletion, etc. of personal information in accordance with the provisions of laws and regulations. Please direct such inquiries to us using the online form listed in Article 10.

The Cygames website may use cookies (including similar technologies). You can disable cookies or delete stored cookies by editing your web browser’s settings. Please refer to your respective browser provider’s website for information on how to edit browser settings.

Google Analytics:

Cygames uses Google Analytics, a web analytics service provided by Google LLC (hereinafter referred to as “Google”) to gather data about how users use our website and the game. To find out how Google Analytics collects and processes data, please visit the “How Google uses information from sites or apps that use our services” page on Google’s website (https://policies.google.com/technologies/partner-sites?hl=en).

Firebase Crashlytics:

Cygames uses Firebase Crashlytics, a crash report tool provided by Google, to gather data about crashes in the game. To find out how the tool collects and processes data, please visit Google’s privacy policy (https://policies.google.com/privacy?hl=en).

Cygames may revise the content of this Privacy Policy. We will notify you of any important changes on the game’s Announcements screen.

Please direct your inquiries and requests regarding the handling of personal information to us using the online form on our corporate website (https://www.cygames.co.jp/en/form/policy/).